FAQs
How much does shipping cost?
Shipping costs are calculated at checkout based on your location, chosen shipping method, and order weight. We also offer free shipping promotions on select orders or locations.
How long does shipping take?
Shipping times depend on your location and selected method:
- 5-10 business days
- 2-5 business days
- 7-20 business days
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 12 PM (Eastern Time) will be picked, packed and shipped the same day. Delivery time is usually 2-5 working days please check our Shipping Policy for more details .
Can I change or return my item?
If you want to exchange your perfume for a different fragrance, bottle size, or packaging, please contact us so we can reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after receiving your package, as long as the item remains unopened and unused. For full details, please check our Refund Policy.