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Product Information
Below are some of common questions about orders
What ingredients do you use in your perfumes?
Our perfumes are crafted with high-quality essential oils and premium fragrance compounds.
Are your perfumes vegan and cruelty-free?
Yes! Our fragrances are 100% vegan and cruelty-free—we never use animal-derived ingredients or test on animals.
How long do your perfumes last?
Our perfumes are long-lasting, typically 8–12 hours depending on skin type, weather, and application method.
What’s the Difference Between Extrait de Parfum and Eau de Parfum?
Extrait de Parfum and differ mainly in fragrance concentration, longevity, and intensity.
- The Extrait de Parfum (Pure Perfume) has the highest concentration of fragrance oils, typically between 20% and 40%. This results in a richer, more intense scent that lasts 8 to 12 hours or more with minimal alcohol content. It is often applied in small amounts for a long-lasting effect.
- The Eau de Parfum contains a lower concentration of fragrance oils, usually 15% to 20%. It is still potent but lighter than Extrait de Parfum, lasting around 6 to 8 hours with a more noticeable sillage (scent trail).
In summary, Extrait de Parfum is more concentrated, deeper, and longer-lasting, while Eau de Parfum is slightly lighter but still strong and enduring.
How do I choose the right fragrance?
Consider your personal style and the occasion. Light and fresh scents are great for daytime, while deeper, sensual notes are perfect for evening wear.
Do perfumes smell different on different people?
Yes! Your skin’s pH, body temperature, and natural oils can influence how a perfume develops over time.
Are your perfumes safe for sensitive skin?
Our perfumes are very safe, but we recommend a patch test before full application if you have sensitive skin.
How should I store my perfume?
Keep your perfume away from direct sunlight and heat in a cool, dry place to maintain its quality.
Do you offer fragrance samples?
Yes, enjoy a 20% discount when you purchase three travel-size perfume bottles. It's the perfect way to discover your favorite scents before investing in a full-size bottle! - Explore Before You Commit!
Shipping & Delivery
Below are some common questions about shipping, and delivery
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, we can update your address. Contact us as soon as possible!
Will I be charged customs or import fees?
International orders may be subject to customs fees, which are the customer’s responsibility.
How much does shipping cost?
Shipping fees vary based on location and order size. Free shipping is available for qualifying orders—check our promotions!
How long does shipping take?
- 3–7 business days
- 2–5 business days
- 7–20 business days (varies by destination)
Do you ship to P.O. boxes?
Yes, we can deliver to P.O. boxes in most countries. However, express shipping may require a physical address.
What if my package is lost or delayed?
If your order is delayed or lost in transit, please reach out to us, and we will assist in tracking or replacing it.
Do you provide tracking for shipments?
Yes! Once your order is shipped, you’ll receive a tracking number via email.
Do you offer gift wrapping or discreet packaging?
Yes! We offer gift-ready packaging and discreet shipping options upon request.
What happens if I’m not home when my package arrives?
Carriers will either leave your package at your doorstep, reschedule delivery, or hold it for pickup at a nearby facility.
Orders & Returns
Below are some common questions about orders and returns.
Can I modify or cancel my order after placing it?
We process orders quickly, so changes or cancellations are only possible within 24 hours of placing your order.
What is your return policy?
We accept returns and exchanges within 30 days of delivery, as long as the product is unused and in its original packaging.
What if I receive a damaged or incorrect item?
Contact us immediately with photos of the item and packaging, and we’ll send a replacement or issue a refund.
Can I return a perfume if I don’t like the scent?
For hygiene reasons, we do not accept opened returns, but we recommend trying our sample sets before purchasing a full bottle.
Do you offer refunds?
Yes, refunds are issued for damaged, defective, or incorrect products. Otherwise, we offer store credit or exchanges.
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